Timing & Rush Orders - Lace & Liberty

Timing & Rush Orders

 

Timing

All of our designs are made when you order, we do not carry ready to wear pieces. Our usual turnaround time once the order is placed is around 5-6months, International orders please allow for 6-7months. 

Custom Dress Designs
For all custom design orders allow for minimum 7-8months. 

Rush Orders 

We would advise that you leave at least 6-8 weeks prior to your wedding date for the estimated latest delivery time to ensure that you have enough time to make small alterations and for anything else that may come up. 

We would love to help but rush orders will depend on our current schedule. Please email us at customerservice@laceandliberty.com with your wedding date and we'll chat!

1. Super Rush Orders 
For Super Rush Orders we guarantee delivery within 8 weeks from date of order.
Super rush fee for top + skirt or dresses is $400. 
Super rush fee for just top or skirt at $275. 

2. Rush Orders 
For Rush Orders we guarantee delivery within 12 weeks from date of order.
Rush fee for top + skirt or dresses is $300. 
Rush fee for just tops or skirts at $200.

Shipping 

We ship worldwide from San Francisco, California. Shipping costs will be applied at check out, for within the United States it will range from $25-$65. International Shipping will range from $65-$120 depending on location & dress weight. 

Alterations

Made to Measure 
All of our skirts, tops and dresses are made to your own measurements, proportions and height. With this in mind, our designs will give brides a better fit than standard sizing allows.
For each custom made piece we will have it made to the measurements you provided. The made to measure feature will hopefully reduce the need to drastically alter the dress as your proportions and height are all taken into consideration.
However made to measure pieces does not guarantee perfect fit and small alterations for the perfect fit will mostly likely be needed. 

Alterations 
We do not provide alteration services at this time. We recommend brides whom need alterations on their pieces to seek out an experienced local seamstress. We don't expect hefty alterations as the pieces are made to your proportions and our pieces are designed with easy alteration in mind. However the bride will be responsible for alteration costs incurred if any.

Returns/Remake

Remake 
We will only remake or refund a top if for some reason the measurements were not made to your specifications. If this is the case and your local seamstress deems the pieces unalterable to achieve a good fit for you, we will happily remake the pieces immediately or give you a full refund.
We do not accept returns for other reasons.