Shipping & Returns - Lace & Liberty

Shipping & Returns

Timing

All of our designs are made when you order, we do not carry ready to wear pieces. Our usual turnaround time once the order is placed is around 16weeks. International orders please allow for 16-18weeks. 

Custom Dress Designs

For all custom design orders allow for minimum 16 weeks up to 24 weeks. 

Shipping 

We ship worldwide from San Francisco, California. Shipping costs will be applied at check out, for within the United States it will range from $25-$65. International Shipping will range from $65-$105 depending on location. 

Alterations

Made to Measure 

All of our skirts, tops and dresses are made to your own measurements, proportions and height. With this in mind, our designs will give brides a better fit than standard sizing allows.

For each custom made piece we will have it made to the measurements you provided. The made to measure feature will hopefully reduce the need to drastically alter the dress as your proportions and height are all taken into consideration.

However made to measure pieces does not guarantee perfect fit and small alterations for the perfect fit will mostly likely be needed. 

Alterations 

We do not provide alteration services at this time. We recommend brides whom need alterations on their pieces to seek out an experienced local seamstress. We don't expect hefty alterations as the pieces are made to your proportions and our pieces are designed with easy alteration in mind. However the bride will be responsible for alteration costs incurred if any.

Returns/Remake

Remake 

We will only remake or refund a top if for some reason the measurements were not made to your specifications. If this is the case and your local seamstress deems the pieces unalterable to achieve a good fit for you, we will happily remake the pieces immediately or give you a full refund.

We do not accept returns for other reasons.